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The Plantronics DA60 USB to QD is designed to give you improved audio quality as well as comfort of the Plantronics headset to VoIP (Voice over Internet Protocol) softphones. This device consists of a USB-to-headset adapter with a special technology called digital signal processing (DSP) to offer unique and clear sound. It offers enhanced VoIP sound quality to give users better experience with their headsets. This adapter is a nice option for call centers. The adapter combines the Plantronics Call Clarity feature with superb compression to offer exceptional audio quality to users making use of the VoIP softphone application. It will allow supervisors to monitor the quality of calls from their employers (call center agents) and ensure that there is consistency among agents. The Plantronics DA60 USB to QD also includes mute control as well as inline volume for added convenience. In addition, the Call Clarity technology also makes this device more comfortable to use. This technology will enable you to maintain the incoming volume while making calls to a comfortable level. Also, it has a mute control feature for users to mute their conversations whenever they want. The Plantronics DA60 is amazing for receiving or making calls. You and your callers will enjoy a nice conversation without any noise or distractions.